Customer Service Representative - Backshift
Posted 4 days ago by City Facilities Management
- Salary:
- £19,488 - £24,360/annum
- Location:
- G5, Glasgow, Glasgow City (1 mile)
- Job Type:
- Permanent
To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all customer related faults and enquiries. Monitor and manage new calls with a high focus on response times whilst following the call scripts provided capturing all relevant … more