Customer Services jobs in City of Glasgow

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  1. Customer Service Analyst

    Posted 4 days ago by Anderson Knight

    Salary:
    £23,000/annum upto 20% bonus
    Location:
    G3, Stobcross (historical), Glasgow City
    Job Type:
    Permanent

    An established company is seeking a Customer Service Analyst to handle essential back-office customer activities. This role focuses on maintaining high service standards and Service Level Agreements (SLAs) to provide a great service. Key … more

    Apply Now
  2. 3rd Line Technical Support Engineer (Hybrid role)

    Posted 4 days ago by Lorien

    Remote job
    Salary:
    £45,000 - £52,000/annum hybrid, on call, central office
    Location:
    Glasgow
    Job Type:
    Permanent

    Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rd Line Technical Support Engineer to join their Support team as they grow into the new year. If you have a strong technical support background, as well as a passion for all things … more

    Apply Now
  3. Application Support Analyst

    Posted 4 days ago by Nine Twenty

    Salary:
    £30,000 - £35,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    You will work closely with our Support Manager, customers, colleagues, and partners to maintain the high standards of support our clients have come to expect. If you have a flare for problem-solving, strong communication skills and are a fast learner, this is a fantastic opportunity to join … more

    Apply Now
  4. Software Support Analyst

    Posted 4 days ago by Nine Twenty

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    You will work closely with our Support Manager, customers, colleagues, and partners to maintain the high standards of support our clients have come to expect. If you have a flare for problem-solving, strong communication skills and are a fast learner, this is a fantastic opportunity to join … more

    Apply Now
  5. Performance Data Analyst - Motherwell

    Posted yesterday by Search

    Remote job
    Salary:
    £14.42/hour Depending on experience
    Location:
    Motherwell, North Lanarkshire
    Job Type:
    Contract

    Provide data analysis to enable the influencing of Regional Management teams across the delivery organisation to drive an improvement in customer experience across all performance measures. Inputting into the design and roll out of performance strategies by effectively using data to ensure … more

    Apply Now
  6. Service Delivery Manager

    Posted 4 days ago by Nine Twenty

    Salary:
    £55,000 - £60,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    Fantastic opportunity for an experienced Service Delivery Manager to join a market leading technology company in Glasgow. This is a hybrid role with 3 days in the office, and 2 days from home. The role will be focused on maintaining and improving customer satisfaction to aid the … more

    Apply Now
  7. Facilities Helpdesk Supervisor

    Posted yesterday by ALBA Facilities Services Ltd

    Location:
    G33, Baillieston, Glasgow City
    Job Type:
    Permanent

    Alba Facilities Services Ltd is a family owned, medium sized FM business delivering services to over 300 locations, primarily in Scotland for various customers within the commercial and public sectors via a team of mainly mobile engineers. From our office in Glasgow, we … more

    Apply Now
  8. Helpdesk Coordinator

    Posted a week ago by OCS Group UK

    Quick apply
    Location:
    Glasgow
    Job Type:
    Permanent

    We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control more

  9. Head of Helpdesk Operations

    Posted 6 hours ago by OCS Group UK

    Quick apply
    Location:
    Glasgow
    Job Type:
    Permanent

    Job Title: Head of Customer Operations – Technical Services. Contract: Permanent, Full-Time. Location: Glasgow. Reporting to the Business Performance Director for the Technical Services Business, the purpose of this role is. Lead support and inspire a team of Helpdesk to … more

  10. 3rd Line Support Engineer

    Posted 4 days ago by Nine Twenty

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    As a 3rd Line IT Support Engineer, you will be responsible for providing advanced technical support to both our customer base and internal staff, ensuring the smooth operation of all IT infrastructure. This role requires in-depth knowledge of IT systems, strong problem-solving skills, and … more

    Apply Now

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