Customer Services jobs in City of Glasgow

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  1. Customer Service Analyst

    Posted 3 days ago by Anderson Knight

    Salary:
    £23,000/annum upto 20% bonus
    Location:
    G3, Stobcross (historical), Glasgow City
    Job Type:
    Permanent

    An established company is seeking a Customer Service Analyst to handle essential back-office customer activities. This role focuses on maintaining high service standards and Service Level Agreements (SLAs) to provide a great service. Key … more

    Apply Now
  2. Helpdesk Coordinator

    Posted 2 weeks ago by Search

    Location:
    Ralston, Renfrewshire
    Job Type:
    Permanent

    Service Desk Coordinator. Glasgow. £23,000. Do you want to work for an established business withing the FM industry. How does on-site parking and salary sacrifice sound. If you are and experienced coordinator, this could be the role for you. Search are hiring for a Service Desk … more

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  3. Service Desk Coordinator

    Posted 17/06/2024 by Search

    Salary:
    £23,200 - £24,200/annum Depending on experience
    Location:
    Paisley, Renfrewshire
    Job Type:
    Permanent

    Service Desk Coordinator. Glasgow Office Based. Permanent contract. Do you want to work for an established business withing the FM industry. How does on-site parking and salary sacrifice sound. If you are and experienced coordinator, this could be the role for you. Search are hiring for a < … more

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  4. 3rd Line Technical Support Engineer (Hybrid role)

    Posted 3 days ago by Lorien

    Remote job
    Salary:
    £45,000 - £52,000/annum hybrid, on call, central office
    Location:
    Glasgow
    Job Type:
    Permanent

    Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rd Line Technical Support Engineer to join their Support team as they grow into the new year. If you have a strong technical support background, as well as a passion for all things … more

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  5. Head Of Quality

    Posted 18/06/2024 by Stem Recruitment

    Location:
    G69, Muirhead, North Lanarkshire
    Job Type:
    Permanent

    This is a newly created opportunity to join the Quality department and lead the team that ensures that products, services, and processes meet or exceed the established standards and requirements to best service our customers. Responsibilities. Provide leadership on quality … more

    Apply Now
  6. Senior Infrastructure and Network Engineer

    Posted 21/06/2024 by Head Resourcing

    Remote job
    Salary:
    £40,000 - £50,000/annum Pension and more
    Location:
    Glasgow
    Job Type:
    Permanent

    Role Overview: Are you passionate about delivering exceptional customer service and eager to grow professionally? Our client is dedicated to developing your leadership and management skills, providing you with the tools and autonomy to excel. We are searching for a seasoned Senior … more

    Apply Now
  7. Software Support Analyst

    Posted 3 days ago by Nine Twenty

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    You will work closely with our Support Manager, customers, colleagues, and partners to maintain the high standards of support our clients have come to expect. If you have a flare for problem-solving, strong communication skills and are a fast learner, this is a fantastic opportunity to join … more

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  8. Performance Data Analyst - Motherwell

    Posted yesterday by Search

    Remote job
    Salary:
    £14.42/hour Depending on experience
    Location:
    Motherwell, North Lanarkshire
    Job Type:
    Contract

    Provide data analysis to enable the influencing of Regional Management teams across the delivery organisation to drive an improvement in customer experience across all performance measures. Inputting into the design and roll out of performance strategies by effectively using data to ensure … more

    Apply Now
  9. Application Support Engineer

    Posted 19/06/2024 by Be-IT Resourcing Ltd

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    Ensure adherence to Service Level Agreements. Track and report SLA metrics. Address escalated issues from customers and internal stakeholders. Track team metrics and provide coaching to improve productivity. Identify and implement enhancements to internal processes and policies. … more

    Apply Now
  10. Application Support - Shift Lead

    Posted 18/06/2024 by Be-IT Resourcing Ltd

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    Ensure adherence to Service Level Agreements. Track and report SLA metrics. Address escalated issues from customers and internal stakeholders. Track team metrics and provide coaching to improve productivity. Identify and implement enhancements to internal processes and policies. … more

    Apply Now
  11. Helpdesk - OOHs Operator

    Posted a week ago by City Facilities Management

    Salary:
    £24,360/annum
    Location:
    G5 0US, Glasgow, Glasgow City
    Job Type:
    Permanent

    We pride ourselves on our culture, our people, and our customers. We live by our company values: show you care, make it happen, be your best, strive to improve and one City. We are a passionate and driven team, and by joining City, you become part of the UK's largest, privately owned … more

    Apply Now
  12. Part Time Helpdesk Operator

    Posted 18/06/2024 by Anderson Knight

    Salary:
    £24,360/annum
    Location:
    G5, Glasgow, Glasgow City
    Job Type:
    Part Time, Permanent

    Handling incoming calls from customers' stores, depots, and offices to register maintenance requests and document accidents and incidents. These calls undergo triage by the Helpdesk and are then assigned to the relevant resource for resolution within specified timeframes. Accurately … more

    Apply Now
  13. Helpdesk Coordinator

    Posted 2 days ago by OCS Group UK

    Location:
    Glasgow
    Job Type:
    Permanent

    We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control more

    Apply Now
  14. Customer Delivery Manager

    Posted a week ago by The Sofa Delivery Company

    Quick apply
    Salary:
    £46,000 - £50,000/annum
    Location:
    Glasgow
    Job Type:
    Permanent

    We are looking for an experienced and inspirational leader for our Glasgow Customer Delivery Centre. The Sofa Delivery Company prides itself on building great relationships across the business. We are looking for a leader with proven operational experience who can engage and lead the CDC … more

  15. 3rd Line Support Engineer

    Posted 3 days ago by Nine Twenty

    Salary:
    £35,000 - £45,000/annum
    Location:
    Glasgow, Glasgow City
    Job Type:
    Permanent

    As a 3rd Line IT Support Engineer, you will be responsible for providing advanced technical support to both our customer base and internal staff, ensuring the smooth operation of all IT infrastructure. This role requires in-depth knowledge of IT systems, strong problem-solving skills, and … more

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  16. Business Development Manager

    Posted 24/06/2024 by OCS Group UK

    Quick apply
    Location:
    Glasgow
    Job Type:
    Permanent

    We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control more

  17. Business Development Manager - Private Label

    Posted 25/06/2024 by Sofidel UK Ltd

    Location:
    Glasgow
    Job Type:
    Permanent

    This role is full-time and although home based you will be required to travel throughout Glasgow as your assigned area to customers on a weekly/bi-weekly basis and to our office based in Leicester when required. As a Business Development Manager, you will be responsible for maintaining and … more

    Apply Now

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