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Displaying 1-2 of 2 jobs
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Posted yesterday by Parker Technical Services
Liaise with mobile engineers and contract manager to ensure efficient planning of work. Escalate potential SLA failures in advance to optimise opportunity to avoid failure. Administration tasks as required by the business. Skills and Experience. Experience of working to strict SLAs & KPIs. … more
Posted yesterday by OCS Group UK
Work in conjunction with the Operations Managers, Account Managers to ensure seamless management of contracts. Analyse data from Helpdesk reports to understand trends and patterns and present findings at monthly meetings. Act as key point of contact for engineering workforce and … more
